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Washington State Employee Survey


Every other year, the State Employee Survey is conducted in most agencies. The survey consists of 13 questions designed to gauge employee opinions about their work environment and management. The State Employee Survey was first administered in spring 2006, again in fall 2007, and most recently in the fall of 2009. The overall response rate in 2009 was about 60 percent.

The Department of Personnel reports the overall survey results to the Governor and agency directors, and posts them on the DOP website for the workforce to view. In addition, each agency analyzes their own results and typically prepares action plans for follow through.

Washington State employees’ responses to each of the survey questions are shown in the table below. Responses of federal employees to a similar survey (Federal Human Capital Survey 2008) are shown for comparative purposes.

Overall Average Ratings
2006 3.78
2007 3.80
2009 3.84
(Scale of 1-5)*
Washington State Employee Survey
  2006 2007 2009
% rating 4 or 5 in 2009
WA State Employees
% rating
4 or 5

Federal Employees
I have the opportunity to give input on decisions affecting my work. 3.50 3.56 3.58 58% 53%
I receive the information I need to do my job effectively. 3.80 3.77 3.84 73% 73%
I know how my work contributes to the goals of my agency. 4.12 4.14 4.21 82% 84%
I know what is expected of me at work. 4.28 4.25 4.31 87% n/a
I have opportunities at work to learn and grow. 3.59 3.66 3.60 58% 64%
I have the tools and resources I need to do my job effectively. 3.76 3.75 3.80 70% 51%
My supervisor treats me with dignity and respect. 4.29 4.29 4.33 83% n/a
My supervisor gives me ongoing feedback that helps me improve my performance. 3.72 3.76 3.80 66% 57%
I receive recognition for a job well done. 3.34 3.43 3.47 54% 50%
My performance evaluation provides me with meaningful information about my performance. 3.39 3.45 3.52 57% 64%
My supervisor holds me and my co-workers accountable for performance 4.14 4.11 4.11 78% 82%
I know how my agency measures success. 3.39 3.43 3.49 56% n/a
My agency consistently demonstrates support for a diverse workforce. n/a 3.83 3.89 70% n/a
*Rating Scale: Almost Never/Never (1)  Seldom (2)  Occasionally (3)  Usually (4)  Almost Always/Always (5)